Privacy Notice Updated on: 24/02/2024
We (Us), (Our) protect your personal data. This Policy explains what we collect about visitors and users of Flint Capstead (the Website), why we use it, and your choices. Contact: [email protected].
Our promises
We aim to be transparent about collection and processing; use data only for the purposes described here; help you exercise privacy rights where the law allows; and apply reasonable technical and organisational measures to protect data, while recognising that no online service is completely secure.
Definitions and scope
(Personal Data) means information relating to an identified or identifiable person. (Processing) includes collecting, storing, using, sharing, and deleting data. The Website is not intended for people under 18 years of age. If data related to a minor is identified, it may be removed in line with applicable requirements.
Data we gather
When you use the Website or Services, we may collect technical data (such as IP address, device and browser type, pages viewed, timestamps, and crash logs) and information you choose to submit (for example, name, email, and phone when you ask to be connected with a third-party trading platform). Some technical data may not identify you.
You are not required to provide Personal Data, but without it we may not be able to connect you with partners or provide certain features.
Why we use it and our legal grounds
We process Personal Data to operate the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Common legal basis | |
| 1 | Pass your information to a third-party platform you ask us to reach out to | Consent / steps before a contract at your request |
| 2 | Support, safety, fraud control, analytics, and running the business | Legitimate interests and/or legal requirement |
Data sharing and cross-border transfers
We may disclose information to service providers that host, analyse, or help operate the Website under confidentiality duties; to third-party trading platforms when you ask for an introduction; to professional advisers; to regulators or other authorities where the law requires; and to a buyer or successor in a merger or asset transaction. Information may be handled outside your country; when needed, we rely on suitable safeguards such as standard contractual clauses or other protections recognised by applicable law.
Cookies and similar tools
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can manage cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
| Essential only | Security, session handling, and key site functionality. |
| Functional / analytics | Store preferences and track combined usage to help improve the Website. |
Storage period
We keep Personal Data only as long as needed for the purposes above and to meet legal, accounting, or reporting requirements, then delete or anonymise it where possible. Introductions to partners may be handled under separate partner retention rules disclosed by them.
Security and external websites
We use reasonable safeguards, but transmission over the internet is never completely risk-free. The Website may link to third-party sites; their practices are governed by their own policies, not this Policy.
Your entitlements
Under applicable local law, you may ask to access, correct, erase, limit, transfer, or object to certain processing, and you may also withdraw consent where processing relies on consent. Please reach out to us at [email protected] to use your rights.
Updates
We may revise this Policy by publishing an updated version on the Website. Significant changes may also be shared when appropriate. If you keep using the Website after updates, that counts as notice of the changes where permitted by law.